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Mobius for QuickBooks Online
Start Here
- Gozynta Mobius Demo
- QuickBooks Online System Requirements
- Gozynta Mobius - Setup Guide for QuickBooks Online
- How do I login to Gozynta Mobius for QuickBooks Online?
- I'm new! How do I set up Gozynta Mobius for QuickBooks Online?
Configuration
- How do I configure Gozynta Mobius?
- How to establish your connection between Mobius and ConnectWise PSA
- ConnectWise PSA Configuration
- Custom security role
- How to Create your API Member for Mobius
FAQ
- Gozynta FAQs
- How does Mobius compare with WiseSync?
- How do I sign up for Gozynta Mobius for QuickBooks Online?
- How do I prevent specific invoices/expenses/POs from being batched? How do I clear old transactions in ConnectWise PSA?
- How do I update my payment information?
Troubleshooting
- How do I unbatch an invoice, expense, or PO?
- The connection was made and is owned by another user
- The connection to QuickBooks Online is no longer active.
- A payment is not syncing to an invoice in ConnectWise PSA.
- Gozynta Mobius is not syncing GL entries to QuickBooks Online
Help! I received an error!
- I received a Warning saying an Item is already mapped to a different GL Account. What does this mean?
- Account was not specified
- The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name
- AutoSync Disconnected
- Business Validation Error: There is no account associated with the item
Best Practices
Release Notes & Updates
Payments
Tixt: Texting to Service Tickets
Start Here
- Tixt demo video
- How do I sign up for a free trial?
- Tixt user guide
- What is the Tixt workflow?
- How do I find my account details?
Configuration
- ConnectWise PSA Configuration - Tixt
- ConnectWise PSA Connection - Tixt
- Tixt Custom Security Role
- How to set up my Ticket Creation Number?
- Sync Configuration
FAQ
- Can I use my existing number?
- Why does US and Canada price difference (tixt)
- Can I port my number out if I decide to cancel Tixt?
- How does Tixt choose how to match a number to a contact?
- Is Tixt HIPAA compliant?
Troubleshooting
- This contact is in CW but went to the Catchall company
- This ticket may be deleted
- I can't find my Tixt pod
- Tixt not picking up the correct phone number for the contact
- Why isn't my customer receiving text messages from me?