Mobius - FAQ

Gozynta FAQs
TABLE OF CONTENTS Start Here FAQs Configuration Troubleshooting Start Here FAQs How Does Gozynta Mobius work? Are there any demo videos? What Gozynt...
Fri, Feb 24, 2023 at 5:25 AM
How does Mobius compare with WiseSync?
Please see the following article for more information on how our plans compare with WiseSync. Reach out to us at support@gozynta.com to discuss any other q...
Fri, Aug 2, 2024 at 1:28 PM
How do I sign up for Gozynta Mobius for QuickBooks Online?
Just follow this link and you will be on your way!   Sign up for Gozynta Mobius
Thu, May 20, 2021 at 12:42 PM
How do I add a user to my account?
  Will I be charged extra for additional users? No. We do not charge per user and will add as many users to your account as needed.  How do I add a use...
Wed, May 8, 2024 at 12:48 PM
How do I prevent specific invoices/expenses/POs from being batched? How do I clear old transactions in ConnectWise PSA?
Clearing Transactions If you currently have transactions in ConnectWise PSA that you don't want to send to QuickBooks for whatever reason (perhaps yo...
Tue, Feb 6, 2024 at 2:20 PM
How do I update my payment information?
  Summary Updating your payment information has never been easier. You can do this directly through the Mobius web interface.    Instructions To upda...
Mon, Sep 25, 2023 at 4:47 PM
Why are my transaction start times a few hours ahead?
When syncing a transaction on Mobius, you'll see the start time is a few hours ahead of the actual time.  UTC, or Coordinated Universal Time, is th...
Mon, May 1, 2023 at 4:50 PM
How do I know I am on the full price standard plan and how do I upgrade?
As payments are kicking off many are wondering how do I know I am on the full price standard plan? As a Mobius user of any of the following Gozynta Plans w...
Thu, Feb 16, 2023 at 4:29 PM
Can you call me?
We typically avoid trying to do phone support because it often results in longer support responses. During email communication support team can get all of t...
Wed, Nov 25, 2020 at 4:25 PM
Can someone help me????
Customer Support For Gozynta Mobius, Gozynta provides direct support for setup questions and any issues you may have with the integration.  You can contact...
Thu, Dec 1, 2022 at 1:39 PM