Back to website
Submit a ticket
My Tickets
Welcome
Login
Gozynta
Solution home
Mobius for QuickBooks Online
Enter your search term here...
Search
Mobius for QuickBooks Online
Integration between ConnectWise Manage and QuickBooks Online
Mobius - Start Here
Gozynta Mobius Demo
QuickBooks Online System Requirements
Gozynta Mobius - Setup Guide for QuickBooks Online
Welcome to our Knowledge Base
How do I login to Gozynta Mobius for QuickBooks Online?
View all (15)
Mobius - Configuration
How do I configure Gozynta Mobius?
Recommended Configuration Steps
Custom security role
How to Create your API Member for Mobius
ConnectWise PSA Configuration
View all (48)
Mobius - FAQ
Gozynta FAQs
How does Mobius compare with WiseSync?
How do I sign up for Gozynta Mobius for QuickBooks Online?
How do I add a user to my account?
How do I prevent specific invoices/expenses/POs from being batched? How do I clear old transactions in ConnectWise PSA?
View all (36)
Mobius - Troubleshooting
How do I unbatch an invoice, expense, or PO?
The connection was made and is owned by another user
The connection to QuickBooks Online is no longer active.
A payment is not syncing to an invoice in ConnectWise PSA.
Gozynta Mobius is not syncing GL entries to QuickBooks Online
View all (33)
Mobius - Help! I received an error!
Failed Creating Item "Service-" in QuickBooks Online If Necessary (Known Issue)
Invalid Tax Rate : Invalid tax rate id - # (Known Issue)
I received a Warning saying an Item is already mapped to a different GL Account. What does this mean?
Account was not specified
The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name
View all (57)
Mobius - Best Practices
Handling of Payments and Credit Memos
Un-batch an Invoice, Expense, or Purchase Order - Best Practice
AutoSync - Best Practices
Invoice Creation in QuickBooks Online - Best Practice
Customer and Vendor Mapping - Best Practice
View all (14)
Mobius - Release Notes & Updates
Gozynta Mobius Feature Releases
Known Issue (RESOLVED V1.13): Expenses prematurely marked as batched (731)
Known Issue (RESOLVED): GL Entries Missing for Products on Invoices that are Applied to Agreements
Known Issue: Product Category Mapping (779)