Mobius - Start Here 15

• Gozynta Mobius Demo
• QuickBooks Online System Requirements
• Gozynta Mobius - Setup Guide for QuickBooks Online
• Welcome to our Knowledge Base
• How do I login to Gozynta Mobius for QuickBooks Online?

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Mobius - Configuration 48

• How do I configure Gozynta Mobius?
• Recommended Configuration Steps
• Custom security role
• How to Create your API Member for Mobius
• ConnectWise PSA Configuration

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Mobius - FAQ 36

• Gozynta FAQs
• How does Mobius compare with WiseSync?
• How do I sign up for Gozynta Mobius for QuickBooks Online?
• How do I add a user to my account?
• How do I prevent specific invoices/expenses/POs from being batched? How do I clear old transactions in ConnectWise PSA?

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Mobius - Troubleshooting 33

• How do I unbatch an invoice, expense, or PO?
• The connection was made and is owned by another user
• The connection to QuickBooks Online is no longer active.
• A payment is not syncing to an invoice in ConnectWise PSA.
• Gozynta Mobius is not syncing GL entries to QuickBooks Online

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Mobius - Help! I received an error! 57

• Failed Creating Item "Service-" in QuickBooks Online If Necessary (Known Issue)
• Invalid Tax Rate : Invalid tax rate id - # (Known Issue)
• I received a Warning saying an Item is already mapped to a different GL Account. What does this mean?
• Account was not specified
• The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name

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Mobius - Best Practices 14

• Handling of Payments and Credit Memos
• Un-batch an Invoice, Expense, or Purchase Order - Best Practice
• AutoSync - Best Practices
• Invoice Creation in QuickBooks Online - Best Practice
• Customer and Vendor Mapping - Best Practice

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Mobius - Release Notes & Updates 4

• Gozynta Mobius Feature Releases
• Known Issue (RESOLVED V1.13): Expenses prematurely marked as batched (731)
• Known Issue (RESOLVED): GL Entries Missing for Products on Invoices that are Applied to Agreements
• Known Issue: Product Category Mapping (779)