Mobius - FAQ

How do I Disconnect Gozynta Mobius?
Disconnection The Connection tab of the QuickBooks Online configuration page shows some of your QuickBooks Online Company information. If you need to o...
Fri, Sep 22, 2023 at 12:37 PM
Can I see what GL Accounts are on my Invoice?
Why yes you can!! Note: You can only see the GL Entries tab on a Closed Invoice. Go to the invoice that you would like to look at in ConnectWise PSA. ...
Fri, Sep 22, 2023 at 12:40 PM
Why do Purchase Orders in ConnectWise PSA transfer as Bills in QuickBooks Online?
ConnectWise PSA doesn’t sync POs, but syncs packing slips (IE: item receipts).  They add to inventory. QuickBooks Online POs don’t add to inventory, but Bil...
Fri, Dec 16, 2022 at 2:30 AM
What does multi-company support mean?
Multi-company support is only available in our Standard version. With multi-company, you can have one ConnectWise PSA instance go to different QuickBooks O...
Thu, Dec 1, 2022 at 11:22 AM
How does Do Not Bill invoice items transfer into QuickBooks Online?
Items set to Do Not Bill in ConnectWise PSA will transfer into Quickbooks Online with the quantity applied in ConnectWise PSA. When you look at the Do Not...
Thu, Dec 1, 2022 at 11:23 AM
How to Download My Invoices in Mobius
Navigate to the Billing tab in Mobius Select the invoices Tab   Right-click on the Invoice you'd like to download and select open it in a new tab....
Fri, Sep 22, 2023 at 12:42 PM
What details get brought over based on Default, Condensed, or Detailed?
Invoice Export Detail Default This invoice will post with minimal information. The description on the QuickBooks invoice will state Service for any labor ...
Fri, May 17, 2024 at 2:03 PM
Is there a limit on the number of tax mappings that I can add?
There's no hardcoded limit.
Wed, Sep 23, 2020 at 1:58 PM
Bundles support
Product Bundles Product Bundles will map to your QuickBooks Online Chart of accounts at the Bundle level Only 1 Account will be mapped to the entire bun...
Fri, Apr 12, 2024 at 3:03 PM
Can I have items, but not track inventory? (Quantity on Hand)
If you create an item in ConnectWise PSA as InventoryPart, then we set the type in QuickBooks to "Inventory", and QuickBooks then requires track q...
Thu, Dec 1, 2022 at 1:48 PM