Mobius - Help! I received an error!
Error Credit Memo # not found in ConnectWise. This Credit Memo was used on QuickBooks Online payment(s) https://qbo.intuit.com/app/recvpayment?txnId=#...
Mon, Feb 19, 2024 at 11:19 AM
Error The name supplied already exists. : Another product or service is already using this name. Please use a different name. Cause QuickBooks Onl...
Tue, Sep 12, 2023 at 3:20 PM
Error The account period has closed and the account books cannot be updated through through the QBO Services API. Please use the QBO website to make thes...
Thu, May 23, 2024 at 10:05 AM
Error List index out of range Cause Syncing expenses as bills will throw this error in cases when ConnectWise PSA version is below 2020.1. This happen...
Wed, Sep 13, 2023 at 12:33 PM
Error Warning: This item doesn't have a Cost of Goods sold account defined. You will not be able to purchase this item. Cause If you use Procurem...
Wed, May 8, 2024 at 4:03 PM
Error Null object cannot be converted to a value type Cause This is a known issue with ConnectWise PSA. Currently they are working on permanent fix. R...
Wed, Sep 13, 2023 at 12:51 PM
Warning Validating ConnectWise PSA Accounting Package Setup Encountered ConnectWise API Error: 403: You do not have security permission to perform thi...
Wed, Feb 7, 2024 at 4:41 PM
Error Failed to fetch invoice pdf. Invoice will not be batched to QuickBooks Online Cause Explanation as to what causes the issue Examples Reso...
Wed, Sep 13, 2023 at 3:45 PM
Error Failed to validate REST credentials. Member is inactive and cannot use these keys Cause The Mobius API Member has been deleted Resolution How ...
Fri, Aug 25, 2023 at 12:28 PM
Error 'NoneType' object is not iterable Cause The invoice in question may have a tax exempt line in it. It is possible that the tax exempt c...
Wed, Sep 13, 2023 at 12:13 PM