Error
Failed to fetch invoice pdf. Invoice will not be batched to QuickBooks Online
Cause
Explanation as to what causes the issue
Examples
Resolution
There are two ways to do this. The first is if you don't want the attachment synced to the invoice. An easy fix would be to disable this feature.
Navigate to Setup QuickBooks Online in Mobius > Sales tab > Disable transfer attachments > Then you can run the batch again.
Now if you do wish to use sync the attachment to QuickBooks Online and this error is stopping that from happening the most likely cause of this is a space in the name of the API Member used to connect Mobius to ConnectWise PSA.
Example
If the API Member's name is "Mobius Test," there must be no space between Mobius and Test else the error will occur. Instead, the name should be "MobiusTest" without any white spaces.