Summary
ConnectWise PSA allows you to choose whether to manage inventory in ConnectWise PSA, QuickBooks Online, or both by using the Product Class and Product Type. The Product Type determines where you will be keeping your inventory. You can set this on a per item basis in ConnectWise by navigating to Procurement > Product Catalog and entering the type and class in the product overview pod.
The easy way to remember this is as follows:
Product Type = Inventory classification outside of ConnectWise PSA
Product Class = Inventory classification in ConnectWise PSA
Track Inventory in ConnectWise PSA Only
To track inventory in ConnectWise only, Your Product Type will be "Non-Inventory Type" and the Product Class with be "Inventory". The Product Type tells your accounting package not to track this product as inventory while the product class tells ConnectWise PSA to track inventory.
Track Inventory in QuickBooks Online Only
To track inventory in QuickBooks only, Your Product Type will be "Inventory Type" and the Product Class will be "Non-Inventory". The Product Type tells your accounting package to track this product as inventory while the product class tells ConnectWise PSA not to track inventory. In addition, you will need to map your Inventory Asset Account from QuickBooks Online to your GL Account Setup Tables. Please review the following knowledge base articles for detailed information on GL Mappings:
Track Inventory in QuickBooks Online and ConnectWise PSA
To track inventory in both systems, Your Product Type will be "Inventory Type" and the Product Class will be "Inventory". The Product Type tells your accounting package to track this product as inventory while the product class tells ConnectWise to track this as inventory. In addition, you will need to map your Inventory Asset Account from QuickBooks Online to your GL Account Setup Tables. Please review the following knowledge base articles for detailed information on GL Mappings:
