Encountered ConnectWise API Error: 500: An unexpected database error has occurred.

Brendan Bastine

Modified on: Tue, Jan 9, 2024 at 2:04 PM

Error

Encountered ConnectWise API Error: 500: An unexpected database error has occurred.

Cause

We were unable to reach ConnectWise's database through your API to retrieve the information requested.

Resolution

Please reach out to ConnectWise Support to address the issue and try to rebatch once the issue has been resolved.