Error

Encountered ConnectWise API Error: 500: Billing_Log_Recid # 

Cause

There are duplicate GL entries on a specific invoice.

Examples

Resolution

1. In ConnectWise PSA navigate to Finance > Invoice Search > [Invoice Number]
2. Set the status to "New"
3. Save the invoice
4. Set the status to "Closed" or "Closed - Emailed"
5. Rebatch the invoice