Error

QuickBooks Online is not accepting Sales Tax for invoice #MSP-10891. Please check that you have your tax agency setup in QuickBooks Online or change your tax setup to 'Transfer tax as line items'.

Cause 1

• Tax agency has not yet been setup in QuickBooks online for a specific State, County, or City.

Resolution

1. In QuickBooks Online navigate to Taxes > Sales Tax > Sales Tax Settings
2. 
3. Click Add Agency and add the appropriate Tax Agency

Cause 2

• Mobius has lost the Locale of your QuickBooks Online File
  • 

Resolution

• Please Disconnect and reconnect QuickBooks Online
  • You may need to Delete the configuration if the Locale does not repopulate. If this is the case, you will want to take screenshots of the settings in each tab so you can reconfigure Mobius.
• Please review our How do I Disconnect Gozynta Mobius? Knowledge Base article for detailed instructions