TABLE OF CONTENTS
- TABLE OF CONTENTS
Each transaction will become its own individual batch, which allows for an easier workflow process if you ever need to unbatch a single transaction post-batch. As a result, the integration will automatically generate an individual BatchID for each transaction. The BatchID format will be YYYY-mm-dd-[I, P, or E][unique identifier]. The unique identifiers are as follows:
Invoice Invoice Number
Item Receipt PO Number
Expense GLRecID & Member Xref
For example, if you have batched Invoice #456, the Batch ID would be 2020-01-01-I456. Likewise, if you have batched Item Receipt #890, the BatchID would be 2020-01-01-P890. Finally, if you have batched Expense #123 for Member “Z Admin”, the BatchID would be 2020-01-01-E123zadmin.
How to unbatch an individual Invoice.
If you feel you’ve made an error on a particular invoice, you have the ability to un-batch it individually. Go to the Invoice and click on “More” > “Un-batch”.
Click OK to the verification message. The invoice will then be un-batched and will return to the unposted Invoices list in the integration, ready to be exported. Please note that this did not delete the invoice from your accounting package. You will need to do that manually.
How to unbatch Expenses or POs.
If you feel you have made an error and need to restore some of the transactions that have been previously batched from the “Unposted” tabs, you can delete the batch in ConnectWise PSA at Finance > Accounting Interface > Batches. Click the checkmark next to the batch that you need to remove, then click the “Actions” drop-down > and select “Delete Batches”.
Click OK to the verification message. The batch will then be deleted, and the transactions are again listed on the “Unposted” tabs, ready to be exported. Please note that this did not delete the transactions from your accounting package. You will need to do that manually.
If you choose to Close instead of Delete, then the transactions will stay posted and you will no longer be able to see the batch. in this case, you will need to contact your ConnectWise PSA Consultant at Consulting@ConnectWise.com to restore it for you if you ever need it again. As a result, it is recommended to never Close a Batch in ConnectWise PSA.