To utilize Tixt fully, the following criteria must be met:

  • Your ConnectWise PSA software must be setup with login credentials that have access to the Service, Company, and System modules. See ConnectWise PSA Configuration.

  • Your ConnectWise PSA software must be set up with login credentials that have access to the REST API. See ConnectWise PSA Configuration.

  • Internet Access: An internet connection is required.