The diagram below illustrates the Tixt workflow:
Once Tixt has been configured, there are two ways you can create an SMS ticket. You can either send a text message to the Ticket Creation Number or you can create a new ticket within ConnectWise PSA.
The diagram below illustrates the Tixt workflow:
Once Tixt has been configured, there are two ways you can create an SMS ticket. You can either send a text message to the Ticket Creation Number or you can create a new ticket within ConnectWise PSA.